FAQ
Have something on your mind?
Here you can find the most Frequently Asked Questions related to our Products and Shipping
PRODUCT RELATED
Most frequent questions and answers
Spongina is designed to make your after sex cleanup a bit easier. It absorbs the excess fluids, which would normally end up to your sheets, underwear or on the way to the bathroom.
Yes. It is absolutely safe to use this product. The sponge is made out of sterilized medical-grade material and has no additives in it, which prevents any kind of allergic reactions from occurring.
Please find the complete set of instructions here. But if you still have questions related to the usage of the product, don’t hesitate to contact us at info@spongina.com
Spongina does NOT protect from STDs/STIs, and is NOT a form of birth control or a menstruation product.
Yes, you are right, the vagina is self-cleaning. But in this case, we just want to make the cleanup a bit less of a hassle for you, while our product should be used only when there are excess fluids present.
Please contact us at info@spongina.com. We are happy to help you with any problems accrued.
SHIPPING
Most frequent questions and answers
We offer FREE shipping on all orders!
You can find more info of our Shipping here.
You will get a unique tracking number to your email once you have ordered the product. If you no longer find the tracking number, you can contact us at info@spongina.com and request your tracking number.
All our orders are shipped in discreet packaging. We ship in a plain white envelope with a standard shipping label.
Sometimes our packages might be delivered to a neighbor, a mail center, or a management office. They should inform you about your package arriving there. If you haven’t got any information, please try to contact the carrier in regards of your package. If this doesn’t help and your package is still lost, email us at info@spongina.com and we will be happy to find your package with you!
Please email us at info@spongina.com and we will be happy to help you.
Please email us at info@spongina.com and we will be happy to help you.
